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Frequently asked questions
How quickly can I expect a response to my inquiry?
We typically respond within one business day. Complex or technical inquiries may require additional time to ensure a detailed and accurate response.
Do you accept bulk or custom orders?
Yes, we specialize in bulk manufacturing and custom surgical instruments tailored to your specific requirements. Please provide detailed specifications when contacting us.
What quality standards do your instruments follow?
Our instruments are manufactured using premium-grade stainless steel and comply with international quality standards, ensuring reliability and precision.
Do you offer after-sales support?
Yes, we are committed to long-term partnerships and provide ongoing support for all our clients.
Do you ship internationally?
Yes, Java Surgical supplies instruments to healthcare professionals worldwide. Shipping details and timelines will be shared upon inquiry.